Get in touch

Your experience matters to us. Whether you're seeking personalized recommendations, need help tracking your order, or simply want to share your thoughts, our team is just a message away. We’re committed to providing prompt, friendly support—don’t hesitate to get in touch!

  • Email Us

    We're always just a message away.
    Email: service@povimo.com
    Our inbox is open 24/7, and we’ll get back to you as soon as possible.

  • Call Us

    Get the answers you need from our knowledgeable team.
    Phone: +1 8262253590

  • Live Support

    Live Phone Support:
    Monday – Sunday: 9:00 AM – 5:00 PM (MST)
    Email Support:
    7 days a week – we aim to respond within 24 hours.

Quick Answers to Popular Question

Which countries are in your shipping range?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Our products are made to order, so we do not keep inventory. This means there is no overstock, no wasted resources, and no negative impact on the environment.

Because every item is produced after the order is placed, the delivery time is typically around 1–2 months. The exact production and shipping time may vary depending on the complexity of your product’s craftsmanship and the logistics carrier’s schedule.

Within this 1–2 month timeframe, your product will be fully customized and delivered to you.

How do I return a product?

Items must be returned within 90 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

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